Disengagement is like a slow leak in a company’s foundation—barely noticeable at first but leading to significant losses over time. Gallup estimates that only 23% of employees are actively engaged in their work. That means the majority are disengaged, leading to billions in lost productivity.
1. Decreased Productivity
A disengaged employee isn’t just unhappy—they produce less work and make more mistakes. Studies show that happy employees are at least 12% more productive.
2. Increased Turnover
Disengagement leads to high turnover rates. Employees who feel disconnected from their work are more likely to leave, increasing hiring and training costs.
3. Customer Experience Suffers
Unhappy employees lead to unsatisfied customers. Companies with disengaged workforces see lower customer retention rates.
Kapil Patel’s G.A.P.S. framework is a structured way to reignite engagement in just 60 minutes.
G – Gratitude: Boosting Employee Appreciation
Gratitude shifts focus from complaints to appreciation. A simple gratitude practice can increase workplace happiness and motivation.
A – A Fulfillment Bridge: Connecting Work to Purpose
Helping employees find meaning in their work increases their commitment and enthusiasm.
P – Be Present: Reducing Workplace Stress
Training employees to stay present reduces stress and improves focus, leading to better decision-making.
S – Smile & Sincere Compliments: Creating a Positive Work Culture
A culture of appreciation fosters team cohesion and trust.
The Bottom Line
By implementing G.A.P.S., companies can turn disengagement into motivation, ultimately boosting profitability, retention, and workplace happiness.
Explore the Succeeding in Business Encyclopedia for more insights on fixing disengagement and creating a thriving company culture.
